Job title: Territory Manager – New York

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Company: SPT Labtech

Job description: We are now looking for a proactive and highly organized Territory Manager. The successful candidate will contribute to the smooth running of our sales and business operations in New York.

About us:

SPT Labtech is a global supplier of innovative lab automation products for the life science markets. Our solutions save time and material costs and simplify complex operations. We are natural innovators. We create, design and manufacture high quality, robust and innovative automated laboratory equipment for academic, pharmaceutical and biotechnology research.

About the role:

The ideal candidate will be proactive, enthusiastic, conscientious and self-motivated, with a strong background in life sciences and capital equipment sales/purchases. Collaborating with colleagues across multiple time zones and territories, you will possess superior communication skills (both written and oral).

You will be responsible for achieving maximum sales profitability, growth and account penetration within an assigned territory and/or market segment by effectively selling our products and/or related services. You will personally contact and secure new business accounts/customers.

Key responsibilities:

• Promote/sell/secure orders from existing and prospective customers through a relationship-based approach.
• Demonstrate products and services to existing/potential customers and assists them in selecting those best suited to their needs.
• Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for our products and services.
• Make telephone calls and in-person visits and presentations to existing and prospective customers.
• Annual face to face account reviews with clients.
• Quarterly Account check-ins via phone, email, or face to face meeting.
• Maintain an updated Salesforce account including activities, appointment, opportunities, etc.
• Research sources for developing prospective customers and for information to determine their potential.
• Develop clear and effective written proposals/quotations for current and prospective customers. Upsell and sell additional products/services to existing clients.
• Expedite the resolution of customer problems and complaints.
• Coordinate sales effort with marketing, sales management, accounting, logistics and technical service groups.
• Analyze the territory/market’s potential and determine the value of existing and prospective customers’ value to the organization.
• Create and manage a customer value plan for existing customers highlighting profile, share and value opportunities.
• Identify advantages and compare organization’s products/services.
• Plan and organize personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services;
• Provide weekly reporting of pipeline and forecast using the Salesforce automation tool.
• Keep abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas.
• Participate in trade shows, conventions and networking events.
• Continually learn about new products and improve selling skills.

Requirements

• 3+ year’s sales experience with a proven track record of meeting or exceeding sales goals. Preference given to candidates who have experience selling liquid handling technologies.
• Excellent communication skills including written, verbal with the ability to persuade others, listening, and customer service skills with the ability to effectively communicate with and work well with others in order to manage projects, meetings, meet client needs, etc.
• Embodies strong traits such as decision-making, problem solving and possessing good judgment.
• Proficient computer skills working with various office equipment, computers and various programs including Word, Outlook, PowerPoint, Excel, etc. and the ability to effectively work on spreadsheets, word processing, networking, and e-mail programs.
• Background in Protein Crystallography or Genomics is advantageous
• Ability to travel (overnight) up to 25%

Benefits

We offer highly attractive compensation package and comprehensive benefits, which includes 401K and private healthcare. We will provide full product training for the successful candidate which will take place in the US and at our headquarters in Cambridge, UK.

Expected salary:

Location: New York City, NY

Job date: Fri, 24 Jun 2022 22:25:56 GMT

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