Job title: Professional Relations Manager – Based in New Jersey/New York

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Company: Moriah Behavioral Health

Job description: Remote from Home in New Jersey/New York – Corporate location in Las Vegas

JOB TITLE: Professional Relationship Manager

EMPLOYER: Moriah Behavioral Health

DEPARTMENT: Professional Relationships

REPORTS TO: Director of Professional Relationships

EFFECTIVE DATE: June 1, 2022

Annual salary plus bonus opportunity

SUMMARY:

Develop, nurture and manage professional relationships within a designated territory. The goal will be driving qualified inquiries/admits to meet/exceed established admission goals of Moriah Behavioral Health.

DUTIES AND RESPONSIBILITIES:

• Knowledge of Moriah Health’s mission, vision, values, scope of care.
• Develop and execute written business development strategies with the goal of
• generating qualified inquiries/admits within the designated territory to meet/exceed
• quarterly quota/goals.
• Develop and execute outreach strategies to the professional and community audiences
• to enhance program awareness, positively impact reputation and drive qualified
• inquiries/admissions.
• Accountable for maintaining and the growth of existing relationships, recovery of lost
• referents/relationships and identifying and converting new business opportunities.
• Raise awareness of the Moriah Health brand that provides a full continuum of care within
• our healthcare system.
• Manage professional relationships and develop committed referral relationships/partners
• through providing on-going support and resources for the patients and families they
• treat, as well as their own professional growth.
• Provide opportunities for educating professionals and consumers about eating disorders,
• mood and anxiety disorders.
• Represent Moriah Health in a highly professional manner at events, conferences and
• provider events/activities.
• Serve as a liaison between professional referents and intake team as requested to drive
• admissions in a timely manner.
• Maintain current knowledge and provide reporting of market trends, intel and competitive
• landscape within designated territory.
• Timely Salesforce CRM entry providing current data, activities and task follow ups. Seek
• additional training as needed to ensure inputting accurate data.
• Review individual performance dashboard and metrics, along with company budgeted
• census at all sites to ensure alignment.
• Work independently with a high level of self-motivation and accountability to achieve
• assigned goals.
• Work collaboratively with as a participating team member of the Professional Relations/Marketing Division.
• Take initiative to seek coaching opportunities, mentorship and support from direct supervisor(s) to provide opportunities of growth and development.
• Adherence to companies travel and expense policies.
• Timely submission of expense reports.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Bachelor’s degree in Business, Marketing, Management or equivalent combination of education and experience.
• 3 years’ experience in sales or community outreach
• Previous experience with Salesforce is preferred
• Healthcare, Medical Device, Pharmaceutical sales experience preferred
• Eating Disorder or Mental Health experience is a plus
• Ability to establish and maintain effective working relationships.
• Ability to work under pressure, communicate and present information.
• Must own a car and have a driver’s license
• Ability to establish priorities and coordinate work activities
• Computer skills required: Sales Force; Contract Management Systems; Human Resource Systems Workday or ADP; Microsoft Office Suite; Google Workspace;

TRAVEL REQUIRED: 25%

COMPETENCIES:

• Diversity – Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics – Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability – Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Business Acumen – Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
• Cost Consciousness – Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Customer Service – Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability – Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Design – Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Initiative – Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation – Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others’ attention.
• Interpersonal Skills – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others’ ideas and tries new things.
• Judgement – Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Leadership – Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Motivation – Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support – Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization’s goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing – Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism – Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Project Management – Develops project plans; Coordinates projects; Communicates changes and progress; Completes projects on time and budget; Manages project team activities.
• Quality – Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quality Management – Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Quantity – Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security – Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Strategic Thinking – Develops strategies to achieve organizational goals; Understands organization’s strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
• Teamwork – Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed.
• Technical Skills – Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Written Communication – Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally/Frequently/Continually required to stand
• Occasionally/Frequently/Continually required to walk
• Occasionally/Frequently/Continually required to sit
• Occasionally/Frequently/Continually required to utilize hand and finger dexterity
• Occasionally/Frequently/Continually required to climb, balance, bend, stoop, kneel or crawl
• Occasionally/Frequently/Continually required to talk or hear
• Occasionally exposure to outside weather conditions
• While performing the duties of this job, the noise level in the work environment is usually (very quiet; quiet; moderate; loud; very loud)
• The employee must occasionally lift and /or move more than up to 50 pounds
• Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus
• Specialized equipment, machines, or vehicles used: Personal Vehicle

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PI185599127

Expected salary:

Location: Lakewood, NJ

Job date: Sat, 16 Jul 2022 07:13:27 GMT

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