Job title: Office Assistant 2 (Customer Service) – New York City

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Company: New York State

Job description: Minimum Qualifications MINIMUM QUALIFICATIONS

Candidates reachable on the Civil Service Eligible list(s) will be canvassed. However, you may also apply if you are eligible for appointment by one of the following qualifications:

70.1 TRANSFER QUALIFICATIONS: One-year of permanent, contingent-permanent, or 55 b/c service in title Grade 7 or higher determined to be similar by Civil Service.

Note: For 70.1 transfers, a comprehensive list of titles approved for transfers is available through Civil Service GOT-IT at https://careermobilityoffice.cs.ny.gov/cmo/gotit/.

PROVISIONAL QUALIFICATIONS: You must be a qualified employee of New York State and have had one year of permanent competitive or 55-b/55-c service in an office assistant, clerical, or keyboarding title allocated to Grade 5 or higher.

The appointed candidate would have to take, pass and be reachable on the next holding of the examination to be appointed permanently.

Preferred Qualifications: Ability to initiate and maintain relationships across a diverse set of stakeholders

Duties Description STANDARD DUTIES: The Office Assistant 2 (Customer Service) duties will include but are not limited to the following:

• perform complicated clerical and office support activities that require substantive knowledge of the program and/or of the program’s governing laws, rules, and regulations;
• process sensitive applications, requests, or inquiries in which management or executive staff may be contacted;
• perform activities that may require coordination with internal or external parties.

Additional Comments Position specific job duties may include occasional altered work schedule or job assignments which require availability and willingness to work occasional evening and/or out-stationed assignments.

To be considered for this position, a review of your state history is needed. Please provide the last four digits of your social security number in your email response or on your resume. If you are not comfortable providing this information in your response, a representative from our office will contact you via phone

Some positions may require additional credentials or a background check to verify your identity.

Expected salary: $37507 – 46103 per year

Location: New York City, NY

Job date: Fri, 09 Sep 2022 06:00:19 GMT

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