Job title: New York | Sales Operations Associate

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Company: Marc Jacobs

Job description: JOB DESCRIPTION:

Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Sales Operations Associate to join the Wholesale Business Planning team based in its New York City (SoHo) headquarters. Marc Jacobs International is part of the Louis Vuitton Moet Hennessy (LVMH) fashion division and operates in the wholesale and direct to consumer retail markets.

In close partnership with our Sales and Supply Chain teams, the Sales Operations Associate will own order management across all divisions of a select region’s Wholesale accounts.

RESPONSIBILITIES:

• Operations

• Manage customer order portfolio in Microsoft AX (data entry, order confirmations, cancelations, returns, order adjustments, etc)
• Respond to / resolve inquiries and issues in a timely manner with the proper escalation chain where needed
• Provide best in class B2B sales operations to Marc Jacobs Wholesale accounts
• Sales & Distribution

• Be the interface between Sales, Inventory Planning, Accounts Receivable and Logistics to optimize deliveries and reach monthly invoicing targets
• Closely monitor Open Order Report to ensure monthly orders are received and processed within assigned ship windows
• Work closely with Wholesale Sales team and respective account base to communicate any adjustment requests as needed (Extension requests, order updates, etc)
• Reporting

• Own variety of reports to assist with the management of our order portfolio (Shipping recaps, cancel risk, ETA’s, etc)
• Provide ad-hoc reports and statistics (stock availability, deliveries, pricing) to the Sales Team / Wholesale partners as needed
• Business Planning
• Provide weekly / monthly consolidated Wholesale sell-in (shipping) comments to MJ Sales Team

*This is not inclusive of all responsibilities and duties and may be changed by Management at any time.

QUALIFICATIONS:

• Experience in B2B Sales Operations or Logistics
• Understanding of warehouses systems, credit control, logistics
• Customer- and result-oriented
• Team player attitude, good communication skills
• Eager to learn
• Excellent coordination and organizational skills with strong attention to detail
• Capacity to multi-task & work under pressure / shifting priorities
• Excellent working knowledge of Office (Excel, Power point)
• Previous working experience with ERPs (AX, SAP)
• Keen interest in luxury and fashion
• Strong analytical skills
• In compliance with the Order of New York City’s Commissioner of Health and Mental Hygiene to Require COVID-19 Vaccination in the Workplace, candidates will need to provide proof of COVID-19 vaccination by their first day of employment.

BRAND:
FOR OVER 30 YEARS, MARC JACOBS HAS INVIGORATED THE FASHION WORLD WITH A UNIQUE DESIGN PHILOSOPHY:

PIONEERING DESIGNS.
AN IRREVERENT SPIRIT.
THE EVERYDAY AND THE EXTRAORDINARY.

LED BY THESE CODES, THE BRAND HAS BECOME A DRIVING FORCE IN THE WOMENSWEAR, BEAUTY, ACCESSORIES, FRAGRANCE AND JEWELRY INDUSTRIES.

ABOUT MARC:
BORN IN NEW YORK CITY IN APRIL 1963, MARC JACOBS ATTENDED THE HIGH SCHOOL OF ART AND DESIGN AND GRADUATED FROM PARSON’S SCHOOL OF DESIGN. AS A DESIGN STUDENT, JACOBS WAS THE RECIPIENT OF SOME OF THE SCHOOL’S HIGHEST HONORS INCLUDING DESIGN STUDENT OF THE YEAR.

IN 1984, THE MARC JACOBS LABEL WAS FOUNDED ALONG WITH BUSINESS PARTNER ROBERT DUFFY, AND HAS SINCE BECOME A GLOBAL BRAND.

Expected salary:

Location: New York City, NY

Job date: Wed, 15 Jun 2022 05:54:55 GMT

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