Job title: Catering Manager – New York City
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Company: Compass Group
Job description: About us
We’re Food+ by Compass! Although the past couple of years have been quite a rollercoaster for everyone, our amazing talented teams have continued to work tirelessly crafting incredible food experiences to help fuel the teams creating world-changing technologies at one of the world’s major tech companies!
The food and experiences we provide make quite an impact! As we further return to the office, we’re more passionate than ever about supporting the long-term success & wellness of everyone we feed, and we love what we do.
We’re excited to grow our global team of skilled culinarians, managers, food service operators and subject matter experts – this is not just a workplace, it’s a place to innovate, a platform to bring your ideas to life, contribute to a sustainable future and best of all – be a part of an awesome team!
Job Summary
About you
The Catering Manager drives excellence in the service and experience of the operation. Identifies, motivates, trains, develops, directs team members to deliver exceptional service/accomplish daily goals and projects. This position oversees the administrative and operational tasks, including financial management and analysis, human resources, sanitation, and safety. The Catering Manager will focus on innovative hospitality and creating the catering experiences for the food program to support operational excellence. This position reports into the Director of Catering and will leverage their strong communication, hospitality & operational skills to partner with key stakeholders (culinary, nutrition, marketing, concept development, procurement, risk management, operations and people approach) to promote standards and enhance the guest experience.
This role will be based in New York City.
The great things you’ll do
- Design, manage, and own the overall experience, not just the offerings
- Set an expectation of hospitality that is friendly and engaging
- Train and develop the team
- Conduct associate reviews, coaching sessions, and disciplinary actions in a professional and timely manner
- Monitor and manage all financial responsibilities
- Create a culture of Food and Workplace Safety
- Treat all customers with professionalism, care and respect
- Respond to all comments and complaints within 24 hours and follows up with a written or verbal response
- Drive communication among all stakeholders: FOH, BOH, cafe teams, etc.
- Smallwares Maintenance
- FOH Inventory, FOH ordering, Ticket distribution, Safety, Financial Accountability, Creates P&Ls for events, Checks P&Ls from other managers
- Ensure invoices are priced appropriately
- Ensure external expenses are properly accounted for
- Provide weekly snapshot of expected revenues and expenses
- Manage overtime
What we look for in a great candidate
- Bachelor’s degree is preferred, or equivalent professional experience
- A minimum of 3 years food service, catering and/or multi-unit management experience
- Proven track record of leadership
- General culinary knowledge of basic kitchen practices, protocols and procedures
- Proven coaching and teaching skills with peers, individuals, and teams
- Passion for food trends, hospitality, innovation and creative experiences
- Creates a culture of food and workplace safety
- Proven coaching and teaching skills with peers, individuals, and teams
- Proven ability to maximize budget, enhance user experience and creativity across all channels in alignment with business strategy
- Ability to effectively communicate, motivate and interact with all levels within the organization
- Demonstrates good judgement and decision making skills
- Maintain a positive attitude under pressure and motivate team
- Ability to maintain confidentiality
- Working knowledge of Google Docs, Sheets, Slides + Mail
- Ability to work independently as well as in a team
- Ability to work in a fast paced, changing environment
Sound good? Apply now to take your seat at our Global table!
Positions at this location require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account will be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.
Compass Group is an equal opportunity employer. At Compass Group, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Expected salary:
Location: New York City, NY
Job date: Fri, 17 Jun 2022 22:19:38 GMT
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