Job title: VP/Principal Digital Product Designer (New York or Palo Alto)

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Company: JPMorgan Chase

Job description: Help us on our mission to create best in class digital experiences in the Commercial Bank at JPMorgan Chase.

We are looking for a creative and resourceful seasoned Product Designer to join our Commercial Bank Digital Experience Design team.

The ideal candidate will create best-in-class digital product experiences across various financial touch points, channels and entire eco-systems while participating in the end-to-end design process. You will uphold the tenets of leading with empathy and customer-centricity as you work with product managers, engineers, researchers, writers, designers, marketing, legal, and senior business executives to transform end-to-end customer experiences.

You thrive in highly ambiguous situations and enjoy solving complex problems. Your work will have reach and impact on a large scale in the financial services sector while working in a creative, dynamic and multicultural environment.

Why should you join our team?

• You will join a team that is growing fast and having fun!

• You will have the best of both worlds: We have a vibrant start-up like culture, within the context of large respected organizations with the benefits that come along with it

• You will gain a breadth of experience across a variety of products and services, and have the opportunity to learn and grow, being part of a diverse team of talented designers

• You will have impact on business large and small. We design powerful financial insights, in an easy to use, consumer grade experience, thereby democratizing access to world class financial services. Our goal is to help businesses succeed and communities thrive.

We hope you will join us on our journey as we transform the Commercial Bank by design.

Location – Onsite New York, NY or Palo Alto, CA – Hybrid/Flexible Work Arrangements

We have started coming back into the office on a hybrid basis (though flexible!) with the candidate expected to be based in either NYC or Palo Alto. Note: is not a fully remote role.

Role and Responsibilities – This is an individual contributor leadership design role

• Communicate complex information using interaction design tools, including journey maps, storyboards, information architecture, user flows, wireframes, etc.

• Execute a variety of design tasks to align with our product deadlines

• Apply, maintain, and build upon design systems to ensure consistent designs

• Collaborate with multidisciplinary teams of designers, product managers, engineers, researchers, subject matter experts, copywriters, and legal

• Understand and document user research findings and iterate designs based on feedback

• Deliver wireframes, user flows, high-fidelity screens, and visual assets to support the

product development process

• Create click-through prototypes, presentations, and videos to showcase product vision and get buy-in from key stakeholders

Required qualifications

• Minimum +5 years of relevant professional industry (non-academic/internship) experience in digital product design / UX design related field

• An online portfolio or samples of work demonstrating relevant experience

• Ability to communicate abstract design concepts visually and verbally in a clear and engaging manner

• Proficiency in design, prototyping, and presentation software such as Figma, Sketch, Adobe Suite, Invision, and Keynote

• Experience in the application of design systems such as Material Design

• Experience working with Product Management and Development teams

• Experience working across multiple platforms (e.g., products, websites, mobile apps, etc.)

The softer Required Skills

• Demonstrated ability to thrive in an ambiguous and dynamic multi-disciplinary environment balancing and managing diverse stakeholder needs

• Ability to collaborate across various functional areas in the organizations and make the case for change through design

Nice to have ‘ s

• Bachelor’s degree or higher in Digital Product Design, Interaction Design, User Experience (UX) Design, Service Design, Visual Design, Human-Computer Interaction (HCI), or related fields

• Familiarity with Design Thinking methodology

• Familiarity with Americans with Disabilities Act (ADA) Standards for Accessible Design

• Familiarity with financial services

• Technical knowledge on HTML, CSS, JavaScript

• Video editing skills (iMovie, FinalCutPro, or other video editing software)

The final officer title and job grade is at the discretion of the firm and will be discussed at the time of offer. It may be different than what is listed on the requisition based on candidate experience level.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Equal Opportunity Employer/Disability/Veterans

Expected salary:

Location: Palo Alto, CA

Job date: Fri, 24 Jun 2022 22:01:24 GMT

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